Shipping Policy

Last Updated: July 2026

At KIVOR, we're committed to getting your order to you as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been processed, you'll receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days
• Canada: 7–18 business days
• United Kingdom: 7–15 business days
• Australia: 8–18 business days
• International: 10–20 business days

Please note that shipping times are estimates and may vary depending on your location, customs processing, or carrier delays.

Shipping Costs

• Free shipping is available on eligible orders.
• Any shipping fees will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you'll receive a tracking number by email. Tracking information may take 24–72 hours to update after shipment.

Delays

While we work hard to meet our estimated delivery times, occasional delays due to weather, customs, or carrier issues may occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact our support team.